Orders and Delivery
BOWtique's postage within Australia is through Australia Post. All parcels are posted using registered Australia Post. This avoids any parcels being lost.
internationally. The buyer is responsible for all postage costs
internationally. It is recommended you contact BOWtique prior to placing your
order, for indicative shipping costs to your destination.
All sales are
final due to the personal nature BOWtique products. If you feel that your
product is faulty please contact BOWtique within 7-days to discuss a
replacement. BOWtique is renowned for excellence in customer service. Should
you have any queries or concerns, please be sure to contact BOWtique
immediately to resolve.
Control and Processing Times
All orders are
completed on a first order, first completed basis. Orders will ship within 48
hours. However please allow extra time during busy periods e.g.: Christmas.
Some items may take longer to complete, due to their handmade nature. Further
product details and time frame can be viewed on the product page. Please
consider this when placing your order. If you need particular items by a certain
date, email BOWtique to ensure your timeframes can be met.
to have all stock available using inventory control. However, at times there
may be stock shown that is no longer available. If a product you have ordered
is no longer available at the time of your order, BOWtique will notify you as
soon as possible and offer you a choice of refund or exchange, or if the item
is going to be restocked BOWtique will notify you.